To retrieve your SARS (South African Revenue Service) user ID and password for eFiling, you can follow these steps:
- Visit the SARS eFiling website: Go to the official SARS eFiling website using a web browser. The website address is https://www.sarsefiling.co.za/.
- Click on “Login”: On the eFiling homepage, click on the “Login” button located at the top right corner of the page.
- Click on “Forgot username/password?”: On the login page, you will find a link that says “Forgot username/password?” Click on that link to proceed.
- Select account recovery method: You will be presented with different options to retrieve your account details. Select the option that suits your situation:
- “Reset via email”: If you have access to the email address associated with your eFiling account, you can select this option. SARS will send you an email with instructions on how to retrieve your user ID and reset your password.
- “Reset via registered cell phone”: If you have registered a mobile phone number with SARS, you can select this option. SARS will send an SMS with instructions for retrieving your user ID and resetting your password.
- “Reset via SARS branch”: If you prefer to retrieve your user ID and password at a SARS branch office, you can select this option. You will need to visit the branch in person and provide the necessary identification documents.
- Follow the instructions: Depending on the account recovery method you selected, follow the instructions provided by SARS. This may involve providing your personal information, verifying your identity, or following the steps outlined in the email or SMS you receive.
- Retrieve your user ID and reset password: Once you have successfully verified your identity, SARS will provide you with your user ID and guide you through the process of resetting your password. Follow the instructions provided to retrieve your user ID and set a new password for your eFiling account.
If you encounter any difficulties during the account recovery process or need further assistance, it is recommended to contact the SARS eFiling helpline directly. They will be able to provide you with personalized support and guidance to retrieve your user ID and password.