You can generally visit SARS offices without an appointment based on the purpose of your visit.
Here are some key points to keep in mind if you want to visit a SARS office without an appointment:
- Service Type: Routine services such as obtaining tax forms, submitting documents, or making general inquiries about tax matters might not require an appointment. You can typically walk in during the office’s regular business hours.
- Complex Matters: If you have complex tax-related issues or require personalized assistance, it’s advisable to contact the specific SARS office in advance to inquire about their policies. They may recommend making an appointment to ensure that the appropriate staff members are available to assist you.
- COVID-19 Restrictions: Depending on the current health and safety guidelines, there might be restrictions on walk-in visits to government offices. During the COVID-19 pandemic, many government agencies, including SARS, encouraged online and telephonic communication to minimize in-person interactions. Be sure to check the latest guidelines on the SARS website or contact the office directly to inquire about their current policies.
- Branch Locations: SARS has multiple branch offices across South Africa. Ensure that you are visiting the appropriate branch office that serves your area or specific needs. You can find branch location information on the official SARS website.
- Operating Hours: Be aware of the operating hours of the SARS office you plan to visit. These hours can vary by location and might be subject to change.
- Documentation: If you’re visiting to submit documents or address specific tax matters, make sure to bring all necessary documentation, identification, and relevant information with you.
Since policies and procedures may change over time, it’s essential to check the latest information on the official SARS website or contact the specific SARS office you intend to visit before going in person. This will help you ensure that you have the most up-to-date information and can plan your visit accordingly.