If you’ve forgotten your eFiling username and password or need to retrieve them, you can follow these steps to recover your credentials on the South African Revenue Service (SARS) eFiling website:
- Visit the SARS eFiling Website: Go to the SARS eFiling website at www.sarsefiling.co.za. Make sure you have access to a computer or smartphone with an internet connection.
- Click on “Login” or “Forgot Username/Password”: On the eFiling homepage, look for the “Login” option or a “Forgot Username/Password” link, which is usually located near the login section.
- Recover Username:
- If you forgot your username, click on the “Forgot Username” link.
- You will be prompted to enter your South African ID number or passport number and your date of birth.
- Follow the on-screen instructions to recover your username. Typically, you will receive your username via email or SMS to your registered email address or mobile number.
- Reset Password:
- If you forgot your password, click on the “Forgot Password” link.
- You will be prompted to enter your username and South African ID number or passport number.
- Follow the on-screen instructions to reset your password. This may involve receiving a one-time PIN (OTP) on your registered mobile number or email address, which you’ll need to enter to verify your identity and set a new password.
- Access Your Profile: Once you’ve successfully recovered your username and/or reset your password, you can log in to your eFiling profile using the new credentials.
- Secure Your Credentials: After regaining access to your eFiling account, it’s essential to keep your username and password secure. Choose a strong password and avoid sharing your login details with anyone.
If you encounter any difficulties or have trouble recovering your username or password, you may need to contact SARS directly for further assistance. They may have specific procedures or additional security measures in place to help users regain access to their eFiling profiles. You can find contact information and support options on the SARS eFiling website or contact their customer service for assistance.