You can request a call back from the South African Revenue Service (SARS) through their website, specifically using the SARS eFiling platform. Here’s how you can request a SARS call back through eFiling:
- Log In to SARS eFiling: Access the SARS eFiling platform by visiting the official SARS website (https://www.sars.gov.za/) and logging in to your eFiling account. If you don’t have an eFiling account, you may need to register for one.
- Navigate to the Request a Call Back Service: Once you’re logged in, navigate to the “Request a Call Back” or a similar service option within the eFiling platform. This option is typically located in the Help or Contact Us section.
- Provide Required Information: Fill out the required information in the call back request form. This may include your contact details, the nature of your inquiry, and the preferred date and time for the call back.
- Submit the Request: After completing the form, review the information for accuracy, and then submit your call back request. Be sure to provide a valid contact number where SARS can reach you.
- Confirmation: You may receive a confirmation message indicating that your call back request has been received. This message may include information about when you can expect the call back.
- Wait for the Call Back: SARS should call you back at the specified date and time to address your inquiry or provide assistance.
Keep in mind that response times for call backs may vary depending on the volume of requests and the nature of your inquiry. Additionally, procedures and services may have evolved since my last update, so it’s essential to visit the official SARS website or log in to your eFiling account for the most current information on how to request a call back and the specific steps to follow. If you encounter any difficulties or have specific questions, you can also consider using the secure messaging system within eFiling to communicate with SARS.