Organisation : National Traffic Information System
Facility Name : Online Client Registration FAQs
Applicable For : Citizen of South Africa
Website : https://online.natis.gov.za/#/main
NATIS Online Client Registration
NaTIS Online Services. Use the provided links to either book an appointment, register as a road traffic user or; report a minor crash.
Online Client Registration FAQs
When registering my profile, the application indicates I do not exist?
Your identity is validated against NaTIS, if you receive an error that you do not exist, it is either that your identification details supplied does not exist on NaTIS or; that it was incorrectly captured. For example, on the NaTIS you are registered as AB Surname and you only entered A Surname. If you’re a company your business name must be entered as it appears on your Business Registration Number Certificate (BRNC).
When registering my company profile, the application indicates my proxy does not exist?
Your proxy identity is validated against NaTIS, if you receive an error that your proxy does not exist, it is either that your identification details supplied does not exists on NaTIS or that the proxy details entered does not match the records on NaTIS. Please go to your nearest Registering Authority to correct or update your company’s proxy particulars with all the supporting documentation required.
My driver or learner license number is not working when attempting to register my profile?
Please ensure that you entered the correct license number as it appears on your driver’s license card or the control number as it appears on your learner’s license.
I want to register my profile but I have no email or cellular phone number?
To be able to register your profile online to receive the service(s) offered, it is compulsory to enter either a valid email address, cellular phone number or both. You will have to also select your preferred method of contact and accept to receive electronic communications from NaTIS before continuing.
Upon registering your company profile, what email is required?
The email address recorded will be the email address that your company receives communication from NaTIS. This will not update your proxy’s contact details on NaTIS.
I did not receive my one time pin (OTP)?
Go back to your contact details and ensure that you have entered your email address or cellular phone number correctly. If it is correct, please select resend OTP. If you still do not receive your OTP please contact our call centre via email – onlinesupport@rtmc.co.za or contact us on 0861 400 800.
My one time pin (OTP) entered does not want to work?
Your one time pin (OTP) is only valid for 2 minutes. Please select resend OTP to receive a new OTP and retry.
Why must I complete my details again to view my renewal notice(s) if I registered my profile?
This is a security measure for the use of the online services to validate your credentials, an OTP will be sent to your preferred contact number supplied when you registered your profile.
Why can’t I view my vehicle renewal notice(s)?
You can only view a vehicle(s) with a license that will expire in the following two months. If your vehicle(s) has already expired and is past the 21-day grace period, you cannot download/email/SMS your notice.
What is my vehicle renewal notice (MVL2) for?
The MVL2 – Assessment for renewal of motor vehicle license is used by NaTIS service centres (Post Office or Registering Authority) to renew your vehicle’s license without having to complete the Application for License of Motor Vehicle (ALV) form.
I can’t download my vehicle renewal notice(s)?
Please ensure that you have the Adobe Acrobat installed on your PC or that your pop-up blocker is not activated.
What is SMS notice number?
The SMS notice number will send a SMS to your cellular phone number that contains your license plate number, vehicle notice number and the amount due for renewing your license. This SMS can be presented at your nearest NaTIS service centre (Post Office or Registering Authority) to renew your vehicle’s license.
I can’t email my vehicle renewal notice(s) or SMS my notice number?
To be able to email your vehicle renewal notice or SMS your notice number, you must have registered an email address or cellular phone number upon registration.
Contact
Call : 0861 400 800
Email : onlinesupport@rtmc.co.za
Tax and Insurance in South Africa: What You Need to Know in 2025
In South Africa, understanding the relationship between tax and insurance is essential for protecting your financial future and making the most of available tax benefits. Whether you're an individual, a freelancer, or a business owner, the smart use of insurance can help you reduce your tax liability and safeguard your assets.
Why Insurance Matters for Tax in South Africa
Insurance is more than just a safety net—it can also have a direct impact on your tax situation. From medical insurance to business insurance, certain premiums and policies may qualify for deductions or influence how you declare your income and expenses to SARS (the South African Revenue Service).
- Tax Deductions: Certain insurance premiums, especially related to medical schemes and business cover, may offer tax advantages.
- Asset Protection: Insurance helps manage risk, ensuring you’re financially secure when unexpected events occur.
- Estate Planning: Life insurance can play a key role in reducing estate duty and ensuring a smooth transfer of wealth.
Types of Insurance and Their Tax Implications
1. Medical Insurance (Medical Schemes)
If you're contributing to a registered medical aid, you're entitled to a Medical Scheme Fees Tax Credit (MTC). This credit is a fixed amount per month for you and your dependents and reduces your overall tax liability.
2. Life Insurance
While life insurance pay-outs (on death) are generally not subject to income tax, they can be considered when calculating estate duty. Policies structured under a trust or with specific beneficiaries may help reduce the overall tax burden on your estate.
3. Short-Term Insurance (Vehicle, Home, Contents)
Personal short-term insurance is not tax-deductible for individuals. However, if you use part of your home or vehicle for business, the portion of insurance premiums related to business use may be claimed as a business expense.
4. Business Insurance
For companies and self-employed individuals, business insurance premiums—such as professional indemnity, commercial property cover, or key person insurance—are usually tax-deductible as operating expenses.
5. Disability and Income Protection Insurance
The tax treatment of disability insurance changed in recent years. Payouts from income protection insurance are now generally taxed as income, but premiums are not tax-deductible. Understanding this shift is important when planning your cover.
Tax Tips to Maximise Your Insurance Benefits
- Keep Detailed Records: Always keep documentation of insurance premiums, especially those linked to business or medical expenses.
- Consult a Tax Practitioner: SARS regulations around insurance and tax can be complex. A registered tax advisor can help ensure you claim all available deductions correctly.
- Review Policies Annually: Update your insurance portfolio regularly to ensure your cover aligns with your income, expenses, and current tax laws.
- Use Structuring Wisely: For high-net-worth individuals, structuring life insurance policies within a trust can reduce estate duty exposure.
Frequently Asked Questions: Tax and Insurance in South Africa
Q: Can I deduct life insurance premiums from my South African taxes?
A: No, life insurance premiums are generally not deductible. However, they may play a key role in estate planning.
Q: Are medical aid contributions tax-deductible?
A: Not exactly. Instead, you receive a Medical Tax Credit—a fixed monthly rebate that reduces your tax payable.
Q: Can I claim car insurance as a tax deduction?
A: Only if the vehicle is used for business purposes. You can claim the business-use portion of your vehicle insurance.
Q: Is business insurance tax-deductible in South Africa?
A: Yes. Business insurance premiums related to company operations are generally tax-deductible.
Final Thoughts
In South Africa, insurance isn't just about protection—it's a strategic tool for managing your tax liability, preserving wealth, and supporting long-term financial stability. Whether you’re reviewing your medical insurance, planning your estate, or choosing the right business insurance, it’s essential to understand how these choices affect your tax outcomes.
With the right advice and a well-structured insurance portfolio, you can reduce your tax bill while ensuring comprehensive protection for yourself, your family, or your business.