If your IRP5 is not available on eFiling in South Africa, you should take the following steps to address the issue:
- Check for Timely Submission: Ensure that your employer has submitted your IRP5 to the South African Revenue Service (SARS) on time. Employers are required to submit IRP5s to SARS by the end of May each year. Delays in submission by your employer can lead to delays in your access to the information on eFiling.
- Contact Your Employer: Reach out to your employer or the relevant payroll department to confirm that they have submitted your IRP5 to SARS. If they haven’t done so or if there are any issues with the submission, encourage them to rectify the situation as soon as possible.
- Wait for Updates: Sometimes, there may be a delay in processing and updating the information on eFiling. It’s possible that your IRP5 will become available on eFiling after a certain period. Check eFiling periodically to see if the information has been updated.
- Contact SARS for Assistance: If your IRP5 is still not available on eFiling after confirming that your employer has submitted it and waiting for a reasonable period, you can contact SARS for assistance. They have a helpline and customer service representatives who can provide guidance and address specific issues related to your tax information.
- Verify Your eFiling Account Information: Ensure that your eFiling account details are accurate and up to date. Sometimes, issues accessing tax documents can be related to incorrect account information.
- Consider Paper Filing: If you are unable to access your IRP5 electronically, you may consider filing your tax return manually using a paper return. You can obtain the necessary forms and instructions from a SARS branch or their website. Keep a copy of your IRP5 and other relevant documents for your records.
It’s important to note that SARS may have specific procedures or requirements for addressing issues with missing or delayed tax documents, so it’s advisable to contact them directly for guidance and assistance tailored to your situation. Additionally, ensure that you comply with tax filing deadlines to avoid any potential penalties or interest charges