How do I check my refund status?

To check the status of your tax refund with SARS (South African Revenue Service), you can use the eFiling system or contact SARS directly. Here are the steps to check your refund status:

Using the eFiling System:

1. Log into your eFiling account: Visit the SARS eFiling website (https://www.sarsefiling.co.za/) and log in using your registered username and password. If you don’t have an eFiling account, you’ll need to register for one.
2. Access your tax return: Once logged in, you should see a dashboard with various options. Look for the option to view your tax return or return history. Click on this option.
3. View your return status: Within your tax return or return history, you should see the status of your return, including whether it has been assessed and if you are due a refund. If your return has been processed, you may also see the estimated refund amount and the date it was processed.
4. Additional details: You can click on your return to view more details about the assessment and any other relevant information.

Contacting SARS Directly:

If you prefer to check your refund status by contacting SARS directly, you can do so through their contact center. Here’s how:

1. Call the SARS Contact Center: Dial the SARS contact center at the following number: 0800 00 7277 (0800 00 SARS). This is the general helpline, and they can assist with refund inquiries.
2. Provide your details: When you call, you’ll need to provide your personal and tax-related information to verify your identity. This typically includes your ID number and tax reference number.
3. Ask about your refund: Once your identity is verified, ask the SARS agent about the status of your refund. They should be able to provide you with information on whether your return has been processed and the expected refund date.
4. Take note of the information: Make sure to write down or remember any information provided to you during the call, including the refund status and expected date if provided.

Please note that during peak tax seasons, SARS may experience a high volume of inquiries, which can lead to longer wait times on the phone or delays in processing refund inquiries. Be patient and prepared to provide any necessary information to verify your identity when contacting SARS.

Additionally, it’s a good practice to check your refund status periodically, especially if you’ve filed a return and are expecting a refund.