Natis online complaints

Use This from to complain about Natis Online Bookings in Guateng

This is a list of provincial representatives for the NaTIS system. Select the representatives for the province where you are residing.

Province: Gauteng  
Department: Gauteng Help Desk 
Contact: 0118910001  
NamePositionContact Number
Margaret Phalane Mokoebo Assistant director vehicle licensing0118910094
Stanley MogajaneSenior natis admin officer0118910011
Albert MalaviDeputy director natis management0118910090
   
Province: Mpumulanga  
Department: Mpumulanga Help Desk 
Contact: 0137538600  
NamePositionContact Number
Mzamani Vuma NaTIS Co-ordinator0137661543
Cheeky NkosiNaTIS Co-ordinator013 753 3470
   
Province: Free State  
Department: Free State Help Desk 
Contact: 0154098667  
NamePositionContact Number
Tammy MoreyProvincial Coordinator051 409 0449
Prudence Motshelane Acting Assistant Director 
Andrew Booysen Transport Admin 
   
Province: Kwa-Zulu Natal  
Department: Kwa-Zulu Natal Help Desk 
Contact: 0333951800  
NamePositionContact Number
Rob AbramsonHead033 395 1800
Colette ReddySub-Head NaTIS Co-ordinator033 395 1813
   
Province: Eastern Cape  
Department: Eastern Cape Help Desk 
Contact: 0436048000  
NamePositionContact Number
Gopalang MasikeDirector: Transport Admin and Licensing043 604 7558
Bronwyn MilborrowSupervisor0436048000
   
Province: Northern Cape  
Department: Northern Cape Help Desk 
Contact: 0538025531  
NamePositionContact Number
Ramon BarlowHead0538025531
Machtild RossouwNaTIS Co-ordinator053 802 5524
   
Province: Western Cape  
Department: Western Cape Help Desk 
Contact: 0214835995  
NamePositionContact Number
Randal BarreiroDeputy Director: NaTIS0860212414
   
Province: Limpopo  
Department: Limpopo Help Desk 
Contact: 0152917000  
NamePositionContact Number
Bongi MashabaHead015 295 1072
Tshifhiwa Rambau +27 (15) 294 8376 
   
Province: North West  
Department: North West Help Desk 
Bojanala District(Rustenburg) 
Contact: 014 592 5375  
   
Ngaka Modiri Molema (Mahikeng) 
North West Help Desk (Head Office) 
Contact: 018 388 1112  
NamePositionContact Number
Tokelo TaiweNaTIS Provincial Security Administrator018 388 3232/1273
Suebel MmonoDirector018 388 1124/1273

RTMC National Call Centre

Physical AddressPostal AddressContact Details
253 Howick Close,
Waterfall Office Park,
Bekker Road,
Halfway House,
Midrand,
Gauteng, South Africa
Private Bag X147
Pretoria
0001
Tel: 0861 400 800
Email: ntcc@rtmc.co.za

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Tax and Insurance in South Africa 2025

Tax and Insurance in South Africa: What You Need to Know in 2025

In South Africa, understanding the relationship between tax and insurance is essential for protecting your financial future and making the most of available tax benefits. Whether you're an individual, a freelancer, or a business owner, the smart use of insurance can help you reduce your tax liability and safeguard your assets.

Why Insurance Matters for Tax in South Africa

Insurance is more than just a safety net—it can also have a direct impact on your tax situation. From medical insurance to business insurance, certain premiums and policies may qualify for deductions or influence how you declare your income and expenses to SARS (the South African Revenue Service).

  • Tax Deductions: Certain insurance premiums, especially related to medical schemes and business cover, may offer tax advantages.
  • Asset Protection: Insurance helps manage risk, ensuring you’re financially secure when unexpected events occur.
  • Estate Planning: Life insurance can play a key role in reducing estate duty and ensuring a smooth transfer of wealth.

Types of Insurance and Their Tax Implications

1. Medical Insurance (Medical Schemes)

If you're contributing to a registered medical aid, you're entitled to a Medical Scheme Fees Tax Credit (MTC). This credit is a fixed amount per month for you and your dependents and reduces your overall tax liability.

2. Life Insurance

While life insurance pay-outs (on death) are generally not subject to income tax, they can be considered when calculating estate duty. Policies structured under a trust or with specific beneficiaries may help reduce the overall tax burden on your estate.

3. Short-Term Insurance (Vehicle, Home, Contents)

Personal short-term insurance is not tax-deductible for individuals. However, if you use part of your home or vehicle for business, the portion of insurance premiums related to business use may be claimed as a business expense.

4. Business Insurance

For companies and self-employed individuals, business insurance premiums—such as professional indemnity, commercial property cover, or key person insurance—are usually tax-deductible as operating expenses.

5. Disability and Income Protection Insurance

The tax treatment of disability insurance changed in recent years. Payouts from income protection insurance are now generally taxed as income, but premiums are not tax-deductible. Understanding this shift is important when planning your cover.

Tax Tips to Maximise Your Insurance Benefits

  • Keep Detailed Records: Always keep documentation of insurance premiums, especially those linked to business or medical expenses.
  • Consult a Tax Practitioner: SARS regulations around insurance and tax can be complex. A registered tax advisor can help ensure you claim all available deductions correctly.
  • Review Policies Annually: Update your insurance portfolio regularly to ensure your cover aligns with your income, expenses, and current tax laws.
  • Use Structuring Wisely: For high-net-worth individuals, structuring life insurance policies within a trust can reduce estate duty exposure.

Frequently Asked Questions: Tax and Insurance in South Africa

Q: Can I deduct life insurance premiums from my South African taxes?
A: No, life insurance premiums are generally not deductible. However, they may play a key role in estate planning.

Q: Are medical aid contributions tax-deductible?
A: Not exactly. Instead, you receive a Medical Tax Credit—a fixed monthly rebate that reduces your tax payable.

Q: Can I claim car insurance as a tax deduction?
A: Only if the vehicle is used for business purposes. You can claim the business-use portion of your vehicle insurance.

Q: Is business insurance tax-deductible in South Africa?
A: Yes. Business insurance premiums related to company operations are generally tax-deductible.

Final Thoughts

In South Africa, insurance isn't just about protection—it's a strategic tool for managing your tax liability, preserving wealth, and supporting long-term financial stability. Whether you’re reviewing your medical insurance, planning your estate, or choosing the right business insurance, it’s essential to understand how these choices affect your tax outcomes.

With the right advice and a well-structured insurance portfolio, you can reduce your tax bill while ensuring comprehensive protection for yourself, your family, or your business.