Why is my ITR12 not issued on eFiling?

If your ITR12 (Income Tax Return for Individuals) is not issued on eFiling in South Africa, it could be due to various reasons. Here are some common reasons why your ITR12 may not be available on eFiling:

  1. Tax Filing Period: ITR12 forms are typically issued for a specific tax year, which runs from March 1st of one year to the last day of February in the following year. If you are trying to access an ITR12 for a different tax year, it may not be available until the filing season for that year begins. Ensure that you are looking for the correct tax year.
  2. Filing Deadline: The availability of ITR12 forms on eFiling is often aligned with the official tax filing season in South Africa. If you are attempting to access your ITR12 outside of the filing season, it may not be available.
  3. Submission by Employer: If your income is mainly from employment, your employer is responsible for submitting your tax information to the South African Revenue Service (SARS). If your employer has not submitted your IRP5 (Income Tax Certificate) or other relevant tax documents to SARS, your ITR12 may not be generated.
  4. Verification or Review: SARS may conduct additional verification or review of your tax information, which can delay the issuance of your ITR12. If there are discrepancies or issues with your tax documents, it may take some time to resolve them.
  5. Delayed Processing: The processing of tax documents and the issuance of ITR12 forms can take time, especially during peak filing seasons. Delays can occur due to the volume of tax returns being processed.
  6. eFiling Account Issues: Ensure that your eFiling account details are accurate and up to date. If there are issues with your account, it may affect your ability to access tax forms.
  7. Communication from SARS: SARS may send you communication, such as an ITA34 form, indicating the status of your tax assessment and whether you owe taxes or are due a refund. Check your physical mailbox and email for such correspondence.

To address the issue of your ITR12 not being available on eFiling, consider the following steps:

  1. Contact Your Employer: If you have employment income, check with your employer to ensure that they have submitted your tax information to SARS.
  2. Verify the Tax Year: Confirm that you are searching for the correct tax year’s ITR12.
  3. Contact SARS: If you have addressed the above points and still cannot access your ITR12, contact SARS directly for assistance. They can provide guidance and help resolve any specific issues related to your tax return.

Remember that tax processes and timelines can change, so it’s essential to refer to the SARS website or contact them directly for the most up-to-date information and assistance.


Tax and Insurance in South Africa 2025

Tax and Insurance in South Africa: What You Need to Know in 2025

In South Africa, understanding the relationship between tax and insurance is essential for protecting your financial future and making the most of available tax benefits. Whether you're an individual, a freelancer, or a business owner, the smart use of insurance can help you reduce your tax liability and safeguard your assets.

Why Insurance Matters for Tax in South Africa

Insurance is more than just a safety net—it can also have a direct impact on your tax situation. From medical insurance to business insurance, certain premiums and policies may qualify for deductions or influence how you declare your income and expenses to SARS (the South African Revenue Service).

  • Tax Deductions: Certain insurance premiums, especially related to medical schemes and business cover, may offer tax advantages.
  • Asset Protection: Insurance helps manage risk, ensuring you’re financially secure when unexpected events occur.
  • Estate Planning: Life insurance can play a key role in reducing estate duty and ensuring a smooth transfer of wealth.

Types of Insurance and Their Tax Implications

1. Medical Insurance (Medical Schemes)

If you're contributing to a registered medical aid, you're entitled to a Medical Scheme Fees Tax Credit (MTC). This credit is a fixed amount per month for you and your dependents and reduces your overall tax liability.

2. Life Insurance

While life insurance pay-outs (on death) are generally not subject to income tax, they can be considered when calculating estate duty. Policies structured under a trust or with specific beneficiaries may help reduce the overall tax burden on your estate.

3. Short-Term Insurance (Vehicle, Home, Contents)

Personal short-term insurance is not tax-deductible for individuals. However, if you use part of your home or vehicle for business, the portion of insurance premiums related to business use may be claimed as a business expense.

4. Business Insurance

For companies and self-employed individuals, business insurance premiums—such as professional indemnity, commercial property cover, or key person insurance—are usually tax-deductible as operating expenses.

5. Disability and Income Protection Insurance

The tax treatment of disability insurance changed in recent years. Payouts from income protection insurance are now generally taxed as income, but premiums are not tax-deductible. Understanding this shift is important when planning your cover.

Tax Tips to Maximise Your Insurance Benefits

  • Keep Detailed Records: Always keep documentation of insurance premiums, especially those linked to business or medical expenses.
  • Consult a Tax Practitioner: SARS regulations around insurance and tax can be complex. A registered tax advisor can help ensure you claim all available deductions correctly.
  • Review Policies Annually: Update your insurance portfolio regularly to ensure your cover aligns with your income, expenses, and current tax laws.
  • Use Structuring Wisely: For high-net-worth individuals, structuring life insurance policies within a trust can reduce estate duty exposure.

Frequently Asked Questions: Tax and Insurance in South Africa

Q: Can I deduct life insurance premiums from my South African taxes?
A: No, life insurance premiums are generally not deductible. However, they may play a key role in estate planning.

Q: Are medical aid contributions tax-deductible?
A: Not exactly. Instead, you receive a Medical Tax Credit—a fixed monthly rebate that reduces your tax payable.

Q: Can I claim car insurance as a tax deduction?
A: Only if the vehicle is used for business purposes. You can claim the business-use portion of your vehicle insurance.

Q: Is business insurance tax-deductible in South Africa?
A: Yes. Business insurance premiums related to company operations are generally tax-deductible.

Final Thoughts

In South Africa, insurance isn't just about protection—it's a strategic tool for managing your tax liability, preserving wealth, and supporting long-term financial stability. Whether you’re reviewing your medical insurance, planning your estate, or choosing the right business insurance, it’s essential to understand how these choices affect your tax outcomes.

With the right advice and a well-structured insurance portfolio, you can reduce your tax bill while ensuring comprehensive protection for yourself, your family, or your business.